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Service & Guidance

Your successis ourmission.

From onboarding to mastery, we're with you every step of the way. Personal support, comprehensive resources, and a team that genuinely cares about your success.

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Damin Mutti - Founder

Damin Mutti

Founder & CEO

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I personally ensure every customer succeeds. Book a free call to discuss your needs.

Trusted by CPAs and accountants at leading firms

Deloitte
KPMG
Grant Thornton
EY
PwC
BDO
RSM
Crowe
Baker Tilly
Moss Adams

Our Service Commitment

We built Zera Books to be more than just software—it's a platform backed by real people who care about your success. Every customer gets white-glove service, from day one to day one thousand.

Responsive Support

Email support with responses typically within 24 hours. Real humans, not bots. We understand your questions and provide clear, actionable answers.

Zero Onboarding Time

Start processing documents immediately. No implementation timeline, no training sessions required. Our platform is intuitive enough to use right away.

99.9% Uptime Guarantee

Enterprise-grade infrastructure ensures Zera Books is always available when you need it. No downtime during month-end close or tax season.

99.6% Accuracy

Zera AI delivers field-level accuracy validated by 50+ CPA professionals. When accuracy matters, Zera Books delivers consistent, reliable results.

Bank-Level Security

AES-256 encryption, secure cloud infrastructure, automatic data deletion after 30 days. Your client data is protected with enterprise-grade security.

Continuous Improvement

Weekly AI model updates based on real-world accounting workflows. We're constantly improving accuracy, speed, and feature coverage.

What Sets Zera Books Apart

We're not just another software vendor. We're a team of accountants and technologists who built the platform we wished existed.

Built by Accountants for Accountants

Our founder spent years in accounting and bookkeeping, experiencing the pain of manual document processing firsthand. Zera Books was built to solve real problems that accountants face every day.

  • Deep understanding of accounting workflows
  • Features designed for real use cases
  • Product decisions informed by CPA validation

No Contracts, No Lock-In

Month-to-month pricing with no annual contracts. Cancel anytime. We earn your business every month by delivering value, not by trapping you in a contract.

  • Simple, transparent pricing
  • No hidden fees or surprise charges
  • Cancel anytime with zero penalties

Unlimited Processing, Predictable Costs

$79/month for unlimited conversions. No per-page fees, no volume tiers, no usage tracking. Process 10 statements or 10,000—same price.

  • No per-page anxiety
  • Scale without cost spikes
  • Budget-friendly for growing firms

Direct Founder Access

Schedule a call with our founder Damin Mutti. No sales pitch, just honest conversation about whether Zera Books is right for your needs.

  • Personal onboarding guidance
  • Direct feedback channel for feature requests
  • Customer-driven product roadmap

Get Help When You Need It

Multiple support channels to ensure you're never stuck. From self-service resources to direct founder access.

Email Support

Send us your questions and we'll respond within 24 hours. Detailed, helpful answers from people who understand accounting.

Contact Support

Book a Call

Schedule time with our founder Damin Mutti for personalized guidance, workflow optimization, or just to chat about your needs.

Schedule a Call

Ready to Experience Exceptional Service?

Join accountants and bookkeepers who trust Zera Books for reliable, accurate document processing backed by real human support.

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