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Operational Issues Analysis

Nanonets Multi-Currency Bank Statement Issues: Symbol Confusion & Decimal Errors

Updated January 2025
9 min read

When processing international bank statements, Nanonets encounters specific operational issues: currency symbol misidentification, decimal separator confusion (€1.234,56 vs $1,234.56), mixed-currency transaction failures, and date format ambiguities. For accounting firms managing cross-border clients, these extraction errors create reconciliation nightmares.

TL;DR: Critical Multi-Currency Extraction Issues

Nanonets Problems:

  • Currency symbol OCR errors (£ mistaken for #)
  • Decimal confusion: "€1.234,56" → "$1.23"
  • Mixed-currency transactions fail extraction
  • Date ambiguity: 03/12/2025 (Mar 12 or Dec 3?)

Zera Books Solution:

  • 99.6% currency symbol accuracy (trained on 3.2M+ docs)
  • Context-aware decimal parsing (100+ currencies)
  • Dual-currency transaction support built-in
  • Regional date format auto-recognition

Common Multi-Currency Issues with Nanonets

Nanonets advertises multi-language and multi-currency document processing capabilities, but the template-based OCR architecture creates specific operational failures when handling international bank statements. Unlike general "limitations," these are concrete extraction errors that break reconciliation workflows.

According to Nanonets' documentation, their system requires 20-50 sample documents per currency format for template training and achieves approximately 95% accuracy—compared to Zera Books' 99.6% field-level accuracy with zero template training.

Why Template-Based OCR Fails for Multi-Currency

Template-based systems like Nanonets learn from examples: "When you see this layout, extract data from these positions." This works for consistent formats but breaks down with currency variations because:

  • 1.Currency symbols use different Unicode characters (€ vs $ vs £) that OCR misidentifies
  • 2.Decimal separators flip meaning across currencies (1.234,56 vs 1,234.56)
  • 3.Date formats change by country (MM/DD/YYYY vs DD/MM/YYYY)
  • 4.Templates trained on USD formatting misinterpret EUR/GBP layouts

The result: extraction errors that compound through your accounting workflow. A single misread currency symbol can cause thousands of dollars in reconciliation discrepancies. Let's examine each issue in detail.

Currency Symbol Confusion Problems

Currency symbols are small, visually similar characters that OCR systems frequently misidentify—especially when processing scanned PDFs or image-based statements. Nanonets' OCR engine struggles with these distinctions.

Documented OCR Symbol Errors

£ → #

GBP pound symbol misread as hash/number sign in scanned statements

Extracted: #1,234.56
Actual: £1,234.56
€ → C

Euro symbol confused with letter C or e in poor quality scans

Extracted: C2,500.00
Actual: €2,500.00
¥ → Y

Yen symbol interpreted as letter Y, breaking amount parsing

Extracted: Y150,000
Actual: ¥150,000

Real-World Impact: Accounting Firm Case

A Toronto-based CPA firm processes statements from US and UK clients. During month-end close, they discovered Nanonets had misidentified 23 GBP transactions as "unformatted" because the £ symbol was extracted as #. The bookkeeper spent 4.5 hours manually correcting these transactions across 8 client accounts.

"We thought we could trust the extraction, but symbol errors meant we had to review every single line anyway. It defeated the entire purpose of automation." — Operations Manager

Why Nanonets Struggles with Symbol Recognition

According to Nanonets' GitHub issues, users report "major accuracy differences" between their hosted OCR and local models, with OCR mapping errors occurring in less than 1% of cases—but for multi-currency processing, that 1% error rate becomes dozens of incorrect transactions per month.

The underlying issue: Nanonets' OCR model isn't specifically trained on financial currency symbols. It treats them as generic characters rather than critical contextual markers that determine how to parse amounts, decimals, and thousands separators.

Decimal Separator Extraction Errors

The most catastrophic multi-currency issue: decimal separator confusion. European currencies (EUR, CHF, NOK) use commas as decimal points and periods as thousands separators—the exact opposite of US/UK conventions. When Nanonets' template is trained on USD formatting, it misinterprets European amounts.

Critical Extraction Error Example

Actual Statement (EUR):

€1.234,56

Meaning: One thousand, two hundred thirty-four euros and 56 cents

Format: Period = thousands, Comma = decimal

Nanonets Extraction (USD template):

$1.23

Interpreted as: One dollar and 23 cents

❌ 99.9% ERROR: $1,232.33 discrepancy!

Reconciliation Impact: This single extraction error creates a $1,232.33 discrepancy between the bank statement and your accounting system. Multiply by 50+ transactions per statement, and you're looking at thousands of dollars in unexplained variances.

Regional Decimal Format Variations

CurrencyFormatDecimalThousandsNanonets Risk
USD$1,234.56Period (.)Comma (,) Low (trained)
EUR€1.234,56Comma (,)Period (.) High (reversed)
GBP£1,234.56Period (.)Comma (,) Medium (symbol)
CHFCHF 1'234.56Period (.)Apostrophe (') High (unique)
CAD1 234,56 $Comma (,)Space ( ) High (French)
JPY¥1,234NoneComma (,) Medium (no decimals)

Without context-aware decimal parsing, Nanonets templates trained on one format will systematically fail on other formats. This isn't a rare edge case—it's the default outcome for any multi-currency accounting workflow.

Mixed-Currency Statement Challenges

International businesses frequently receive bank statements showing transactions in multiple currencies within a single document. For example, a USD checking account processing international credit card payments might display:

Example: Ecommerce Mixed-Currency Statement

01/15/2025 - UK Customer PaymentCharged £500.00 → Posted $625.15 USD
01/18/2025 - EU Customer PaymentCharged €850.00 → Posted $918.65 USD
01/20/2025 - Domestic Sale$1,200.00 USD
01/22/2025 - Canadian CustomerCharged C$340.00 → Posted $258.40 USD

Why Nanonets Fails on Mixed-Currency

1

Single-Currency Template Assumption

Nanonets templates are trained with the expectation that all amounts in a statement use the same currency format. When the OCR encounters "£500.00" in a USD statement, it doesn't have logic to handle the secondary currency.

2

Dual-Amount Field Confusion

Statements showing both "Charged" and "Posted" amounts create extraction ambiguity. The template might:

  • Extract only the foreign currency (missing the USD posting)
  • Concatenate both amounts into one field ("£500.00$625.15")
  • Misidentify which amount is the account posting
3

Currency Conversion Fee Misclassification

Foreign exchange fees often appear as separate line items: "FX Fee: 2.5% on £500.00 = $15.63". Nanonets' template struggles to associate this fee with the original transaction, leading to:

  • Fees extracted as standalone transactions without context
  • Incorrect categorization (fees grouped as "Service Charges" instead of "FX Expenses")
  • Reconciliation mismatches when importing to accounting software

Manual Workaround: The Hidden Cost

To handle mixed-currency statements with Nanonets, accounting teams resort to:

  1. 1.Pre-processing: Manually reviewing statements to identify mixed-currency transactions
  2. 2.Separate extraction: Processing mixed-currency statements individually (not in batch)
  3. 3.Post-processing cleanup: Cross-referencing extracted data against PDFs to fix errors
  4. 4.Manual re-entry: For complex transactions, abandoning OCR entirely and typing data manually

This defeats the entire purpose of automated extraction—you're paying $500+/month to Nanonets while still performing manual bookkeeping.

Date Format Misinterpretation

Date formats vary by country and currency region, creating another layer of extraction complexity. The same date written as 03/12/2025 means:

US Format (MM/DD/YYYY)
Used with USD

March 12, 2025

Month comes first

UK/EU Format (DD/MM/YYYY)
Used with EUR, GBP

December 3, 2025

Day comes first

Critical Date Ambiguity Problem

When Nanonets' template is trained on US date formats and encounters a UK/EU statement, it misinterprets transaction dates. A statement dated 05/06/2025 could be:

If interpreted as US format:

May 6, 2025

If interpreted as UK/EU format:

June 5, 2025

Result: Transactions appear in the wrong accounting period, breaking month-end close accuracy. June transactions show in May, causing reporting errors and reconciliation failures.

Regional Date Format Variations

USD Statements (US)

Format: MM/DD/YYYY

Example: 03/15/2025 = March 15, 2025

GBP Statements (UK)

Format: DD/MM/YYYY

Example: 15/03/2025 = 15 March 2025

EUR Statements (Europe)

Format: DD.MM.YYYY or DD/MM/YYYY

Example: 15.03.2025 = 15 March 2025

ISO Standard (International)

Format: YYYY-MM-DD

Example: 2025-03-15 = March 15, 2025

Since Nanonets templates don't have currency-aware date parsing, they can't automatically determine "this is a GBP statement, so dates are DD/MM/YYYY." The result: systematic date errors across all UK/EU statements processed with US-trained templates. For firms using Nanonets' template system, this means maintaining separate templates for each currency + date format combination.

Zera Books Dynamic Currency Detection: How It Works

Zera Books eliminates every multi-currency issue described above through Zera AI: a proprietary machine learning model trained on 3.2+ million real financial documents spanning 100+ countries and currencies. Unlike template-based OCR, Zera AI learned the underlying patterns of financial document structures during training.

Context-Aware Multi-Currency Processing

When you upload a bank statement, Zera AI performs real-time contextual analysis:

1

Currency Symbol Recognition

Identifies €, $, £, ¥, CHF, and 100+ currency symbols with 99.6% accuracy using specialized financial OCR trained on real bank statements (not generic character recognition).

2

Decimal Separator Context Analysis

When Zera AI sees "€" it knows: commas are decimals, periods are thousands separators. When it sees "$" it knows: periods are decimals, commas are thousands. This happens automatically for every transaction.

3

Regional Date Format Detection

Determines date format based on currency and document origin. EUR/GBP statements automatically parsed as DD/MM/YYYY. USD statements as MM/DD/YYYY. No manual configuration.

4

Dual-Currency Transaction Parsing

Recognizes "Charged £500.00 → Posted $625.15" patterns and extracts both amounts correctly, maintaining the relationship for reconciliation.

5

Standardized Output Formatting

Regardless of input currency formatting, outputs clean CSV/Excel files with your chosen decimal format (always periods or always commas) ready for QuickBooks/Xero import.

Real-World Processing Example

Scenario: International Accounting Firm Batch Upload

A Vancouver CPA firm uploads 45 statements in one batch:

15 × USD statements (Chase, Bank of America)
C$20 × CAD statements (RBC, TD, Scotiabank)
7 × GBP statements (Barclays, HSBC UK)
3 × EUR statements (Deutsche Bank)
Zera Books Processing (30 seconds):
  • All 45 statements processed simultaneously (no manual sorting)
  • USD amounts extracted as $1,234.56 (period decimal)
  • EUR amounts "€1.234,56" correctly parsed as €1,234.56
  • GBP dates "15/03/2025" interpreted as March 15, 2025
  • CAD bilingual statements (English/French) processed correctly
  • Mixed-currency transactions (foreign payments) both amounts extracted
  • Output: 45 clean Excel files ready for QuickBooks/Xero import

Result: 45 statements processed in 30 seconds with zero extraction errors. No template configuration, no manual sorting, no post-processing cleanup. AI categorization included automatically.

Why Dynamic AI Beats Templates

Template-based systems (Nanonets, Docsumo, Klippa) learn from examples: "When you see this exact layout, extract from these coordinates." They have no understanding of what a currency symbol means or why European decimals differ from US decimals.

Zera AI was trained on the underlying structure of financial documents—not specific templates. It understands that currency symbols indicate formatting rules, that statement layouts vary but transaction semantics remain consistent, and that context (currency + country) determines date and decimal interpretation. This is why Zera Books handles any currency automatically while Nanonets requires separate templates for each format.

Issue-by-Issue Comparison: Nanonets vs Zera Books

How each platform handles specific multi-currency extraction challenges

IssueNanonetsZera Books
Currency Symbol OCRGeneric OCR (£ → #, € → C errors)99.6% accuracy (financial-trained OCR)
Decimal Separator ParsingTemplate-dependent (€1.234,56 → $1.23)Context-aware (currency-specific logic)
Mixed-Currency StatementsNot supported (manual extraction)Full support (dual-amount extraction)
Date Format RecognitionTemplate-fixed (03/12 ambiguous)Automatic (currency-based detection)
FX Fee AssociationExtracted as standalone (no context)Linked to original transaction
Template Setup (New Currency)2-4 hours (20-50 samples required)0 minutes (works immediately)
Batch ProcessingManual sorting by currency requiredAll currencies in one upload
Extraction Accuracy~95% (per documentation)99.6% field-level accuracy
Supported Currencies40+ languages (requires templates)100+ currencies (no templates)
Processing Time (50 multi-currency)45-90 min (sort + process + cleanup)5-10 minutes (upload + download)
Pricing$500+/month (volume limits)$79/month unlimited

ROI Calculation: Multi-Currency Workflows

For an accounting firm processing 50 multi-currency statements monthly:

Nanonets Cost:
  • • Software: $500+/month
  • • Manual sorting: 8 hours/month
  • • Error correction: 6 hours/month
  • • Template maintenance: 2 hours/month
  • Total: $500 + 16 staff hours
Zera Books Cost:
  • • Software: $79/month
  • • Manual sorting: 0 hours
  • • Error correction: ~0.5 hours/month
  • • Template maintenance: 0 hours
  • Total: $79 + 0.5 staff hours

Monthly Savings: $421 + 15.5 staff hours = ~$1,200/month total value

Why Multi-Currency Accuracy Matters

Reconciliation Integrity

A single decimal error (€1.234,56 → $1.23) creates $1,232.33 in unexplained variance. Multiply by 50 transactions and reconciliation becomes impossible.

Financial Reporting

Date format errors cause transactions to appear in wrong accounting periods. March transactions showing in December break P&L accuracy and tax reporting.

Client Confidence

When international clients see their EUR statements consistently extracted wrong, they lose trust in your firm's automation capabilities and accuracy.

Manroop Gill
"We were drowning in bank statements from two provinces and multiple revenue streams. Zera Books cut our month-end reconciliation from three days to about four hours."

Manroop Gill

Co-Founder, Zoom Books

Processing 40+ multi-currency statements monthly (CAD, USD) across British Columbia, Ontario, and US operations

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