Plans and pages
Convert's three plans are sold on pages processed. Here is what each plan includes, what counts as a page, and what happens when you reach your plan's pages.
The three plans
Every ZeraBooks account starts with a 7-day free trial (a card is needed at checkout), on the plan you pick at signup. The trial includes 1,000 pages, whichever plan it's on. You pay monthly or yearly, and the plans differ by how many pages you can process:
| Plan | Monthly | Yearly | Pages |
|---|---|---|---|
| ZeraBooks | $149 a month | $948 a year ($79 a month) | 1,000 a month, or 12,000 a year upfront |
| ZeraBooks 2,500 | $249 a month | $2,148 a year ($179 a month) | 2,500 a month, or 30,000 a year upfront |
| ZeraBooks 5,000 | $599 a month | $5,388 a year ($449 a month) | 5,000 a month, or 60,000 a year upfront |
There are no add-ons and no overage bills. When you need more pages, you move to the next plan. See Change your plan and /pricing.
See your usage
Click ZeraBooks Convert at the top of the sidebar, then click Billing.
The Your plan card shows your plan and its price, with its status on the right, for example Active · renews {date} or Free trial · ends {date}.
The meter reads Pages this month (or Pages this year on yearly billing, or Pages in your free trial during the trial), shown as "x of y · z left". The note under it says when a new month (or year) of pages starts, that a document that can't be read never uses pages, and that a document already reading always finishes. The bar turns orange at 80% and a deeper orange at 100%.
The Pages card on Home shows the same count, with the pages left and when they reset. See Billing.
What counts as a page
A page is a page of a PDF you upload. A 12-page statement uses 12 pages.
Pages count per billing period. On monthly billing, that's each monthly billing period. On yearly billing, you get the whole year's pages upfront, to use whenever you like during the year.
Failed pages never count. A document that couldn't be read uses no pages.
Uploading the same PDF again counts its pages again once it's read, because it's read as a new document.
Pages in your free trial
The 7-day free trial includes 1,000 pages, whichever plan or billing it's on. If you chose a plan on the pricing page, the trial is on that plan; otherwise it's on ZeraBooks. When the trial ends, your plan is charged automatically, the page count starts again from zero, and you get your plan's full pages.
Need more during the trial? Click Start my plan now on Billing (or Start your plan now when you're close to the trial's pages). This ends the trial today, charges your plan's price to your card on file, and opens its full pages at once. Changing to a bigger plan during the trial doesn't end it: nothing is charged until the trial ends, and the trial stays at 1,000 pages. See Change your plan.
When you're close to your pages
From 80% of your pages, Convert suggests more pages before you run out:
On the document pages, such as Bank & Credit Cards, a banner reads "{N} pages left this month of {total}. Move up before you run out, so nothing waits." Click Get more pages (or Start your plan during the trial). Click the X to hide it until your next visit.
On Home, the Pages card shows a button: Move to {next plan}, Start your plan now during the trial, or Get more pages.
On Billing, a note reads "You've used {x}% of your pages this month. Move up now and nothing has to wait.", with a button. The next plan is marked Recommended.
Get more pages
Each of those buttons opens the Get more pages dialog, so you never have to leave the page you're on:
The dialog shows your pages used, for example "820 of 1,000 pages used this month".
Choose an option. Each one shows its pages, how many more you get now, its price, and what you pay today. The best option is marked Recommended. During the free trial, the dialog offers one option: Start {plan} now.
Read the line under the options: what today's charge covers, then the regular price.
Click Move up · $X today (or Start now · $X during the trial), or Not now to change nothing.
When it's done, the dialog reads More pages, ready, and the new pages are yours straight away. To compare every plan instead, click See all plans, which opens Billing.
On ZeraBooks 5,000, the top plan, the dialog offers Talk to us for a custom plan instead.
When you reach your plan's pages
Running out never stops a document that's already converting. A document that is already reading, or already uploading, is read in full. Only your next upload waits.
New uploads then show a plain message and a button to get more pages:
"You've used your {N} pages for this month. Move to {next plan} to keep converting."
On yearly billing it says "this year". On ZeraBooks 5,000, the top plan, the second sentence reads "Talk to us about higher volume." During the free trial: "You've used the 1,000 pages in your free trial. Start your plan now to keep converting."
The file you tried to upload isn't lost. The notice says it is waiting, with a Get more pages and convert it button (…convert them for several files). Move up in the dialog, and the waiting files upload and convert automatically: "Converting your {N} files now." Or wait until your pages reset.
On the document pages, a banner also reads "You've used all {N} pages this month. Documents already reading will finish; new uploads wait for more pages."
Note: Reaching your plan's pages never removes anything. Everything you already converted stays in Convert.
When your subscription isn't active
| Billing shows | What it means | Message |
|---|---|---|
| Payment due — update your card in Manage billing | The last payment failed. New documents can't be converted. | "Your last payment didn't go through. Update your card in Manage billing to keep converting." |
| Ended | The subscription was canceled. Your documents stay. Click Restart your subscription. | "Your subscription has ended. Restart it to convert more documents; everything you converted is still here." |
| No subscription yet | You haven't started a trial. Click Start your 7-day free trial. | "Start your 7-day free trial to convert documents." |
Other plan labels
Original unlimited plan: subscribers from before these plans keep unlimited use, as their plan was sold. Billing says "Your plan was sold with unlimited pages, and it keeps them." and has no Change plan card.
Enterprise (status Managed by ZeraBooks): a ZeraBooks contract. To change its pages or billing, contact your ZeraBooks representative. When its pages are used: "You've used your contract's pages for this period. Your ZeraBooks contact can raise it."
Complimentary: an account ZeraBooks granted, with no page limit.
Need more than ZeraBooks 5,000, or a custom solution? Click Talk to us at the bottom of the Billing page.
Frequently Asked Questions
Do failed documents use pages?
No. Failed pages never count. Only documents Convert could read are counted.
How do yearly pages work?
On yearly billing, you get the whole year's pages upfront, for example 12,000 on the ZeraBooks plan. Use them in any month. The meter reads Pages this year and shows when they renew.
What happens when I run out of pages?
New uploads wait, with a Get more pages button that moves you up a plan right there. Files you tried to upload convert automatically once you've moved up. Everything already converted stays in Convert, and you can still review and download it.
Does running out stop a document that's already converting?
No. A document already reading (or uploading) when you reach your pages is read in full. Only the next upload waits for more pages.
How many pages does the free trial include?
1,000 pages, whichever plan the trial is on. When the trial ends, your plan is charged and you get its full pages. To get them sooner, click Start my plan now on Billing. That ends the trial and charges the plan today.
Are there overage charges?
No. There are no add-ons or overage bills. To get more pages, move to the next plan.
I subscribed before these plans. What changes for me?
Nothing. Subscribers from before these plans keep unlimited use. Billing says "Your plan was sold with unlimited pages, and it keeps them."
How do I get more than 5,000 pages a month?
Click Talk to us at the bottom of the Billing page. Higher volume is arranged as a contract managed by ZeraBooks.
Learn more about Pricing: One subscription for the General Ledger and Converter, with a one-week free trial.
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