# ZeraBooks Help Center > Step-by-step guides for ZeraBooks, the AI-native general ledger and financial document converter: setting up books, bank statements, reconciliations, bills, invoices, reports and client companies. Every page is also available as Markdown by adding `.md` to its URL, and answers any question with `?ask=` (for example https://www.zerabooks.com/help/reconciliations/how-reconciliation-works.md?ask=why+does+my+month+not+tie). An MCP server is at https://www.zerabooks.com/help/mcp. ## General Ledger - [General Ledger overview](https://www.zerabooks.com/help/general-ledger.md): Find step-by-step guides to set up your books, bring in your bank statements, close each month and report on it in ZeraBooks. - [Getting Started: Welcome to ZeraBooks General Ledger](https://www.zerabooks.com/help/getting-started/welcome-to-zerabooks.md): How ZeraBooks keeps your books. You upload bank and card statements, AI does the bookkeeping, and every month is proven against the bank before you report on it. - [Getting Started: Start your free trial](https://www.zerabooks.com/help/getting-started/start-your-free-trial.md): Create your ZeraBooks account, pick monthly or annual billing, and start a 7-day free trial. Here is what it costs and when your card is charged. - [Getting Started: Product Guides](https://www.zerabooks.com/help/getting-started/product-guides.md): Eight short clips, starting with Ask Zera doing a whole month from one message, then each part of ZeraBooks in the order a bookkeeper works through a month. Each runs about 30 seconds with captions and no sound. - [Getting Started: Set up your first company](https://www.zerabooks.com/help/getting-started/set-up-your-first-company.md): Name the business, then let Zera set it up from your statements, or go step by step. Every setup screen, from the business name to the first look at your books. - [Getting Started: Choose a starting point](https://www.zerabooks.com/help/getting-started/choose-a-starting-point.md): Start fresh, books are up to date, or books need catching up. Which one fits your business, and how to pick the first day ZeraBooks keeps the books. - [Getting Started: Currency and region](https://www.zerabooks.com/help/getting-started/currency-and-region.md): Each company keeps its books in US dollars, Canadian dollars or euros. How to choose the currency and number format, and when the currency locks. - [Getting Started: Move your books to ZeraBooks](https://www.zerabooks.com/help/getting-started/move-your-books-to-zerabooks.md): Bring your old books' closing balances, unpaid invoices and bills, and bank handoff into ZeraBooks, one stage at a time. You can save and come back at any stage. - [Getting Started: Export closing reports from your old software](https://www.zerabooks.com/help/getting-started/export-closing-reports.md): The exact clicks to export the trial balance and the unpaid invoices and bills reports from QuickBooks Online, QuickBooks Desktop, Xero and other software. - [Getting Started: Match opening balances to categories](https://www.zerabooks.com/help/getting-started/match-opening-balances.md): Every balance on your old trial balance needs a home in ZeraBooks. How the Categories stage matches them, and how to change a match before you continue. - [Getting Started: Bank handoff and uncleared items](https://www.zerabooks.com/help/getting-started/bank-handoff-and-uncleared-items.md): Hand each bank and card over to ZeraBooks with its last statement before the closing date, and list any checks or deposits that hadn't cleared so they aren't counted twice. - [Getting Started: Review, import and undo opening books](https://www.zerabooks.com/help/getting-started/review-import-and-undo-opening-books.md): Check the opening totals, bring your books into ZeraBooks, and find the opening-book record afterwards. How to undo the import, and when you no longer can. - [Banks & Cards: Banks & Cards overview](https://www.zerabooks.com/help/banks-and-cards/banks-and-cards-overview.md): Banks & Cards is the register of every bank account and credit card in your books. Here is what each part of the page does and how transactions get there. - [Banks & Cards: Add bank and credit-card accounts](https://www.zerabooks.com/help/banks-and-cards/add-bank-and-credit-card-accounts.md): Every statement you upload goes into an account you add first. Add each bank account and credit card by name. No account number or bank login needed. - [Banks & Cards: Upload a bank or card statement](https://www.zerabooks.com/help/banks-and-cards/upload-a-statement.md): Upload one account's PDF, CSV or Excel statement, up to 10 MB. ZeraBooks imports the transactions, categorizes them and checks the printed balances. - [Banks & Cards: How ZeraBooks proves a statement](https://www.zerabooks.com/help/banks-and-cards/how-zerabooks-proves-a-statement.md): Every statement you upload is checked against its own printed opening and closing balances, so you know the transactions are complete before you rely on them. - [Banks & Cards: Remove a statement](https://www.zerabooks.com/help/banks-and-cards/remove-a-statement.md): Removing a statement deletes it and every transaction it brought in. Use it to undo an upload into the wrong account or a statement that was read badly. - [Banks & Cards: Review and fix categories](https://www.zerabooks.com/help/banks-and-cards/review-and-fix-categories.md): ZeraBooks categorizes every statement line. Switch to Edit to review the lines that need a look, fix a category, or set one category on many lines at once. - [Banks & Cards: Apply a correction to similar transactions](https://www.zerabooks.com/help/banks-and-cards/apply-a-correction-to-similar-transactions.md): After you fix one line's category, ZeraBooks offers to apply the same category to similar transactions from the same merchant, in one click. - [Banks & Cards: Transfers, credit-card payments and owner draws](https://www.zerabooks.com/help/banks-and-cards/transfers-card-payments-and-owner-draws.md): Money moving between your own accounts isn't income or an expense. Here is how ZeraBooks spots transfers and card payments, and how owner draws are handled. - [Banks & Cards: Match manual entries to statement lines](https://www.zerabooks.com/help/banks-and-cards/match-manual-entries-to-statement-lines.md): If you recorded a payment by hand and the statement shows it too, match the two so the payment is counted once. Or confirm they are separate activity. - [Banks & Cards: Export transactions](https://www.zerabooks.com/help/banks-and-cards/export-transactions.md): Download your bank and card transactions as a CSV, keep a saved copy in the Vault, or download the Financial Package with your statements and ledger. - [Ask Zera: What Ask Zera can do](https://www.zerabooks.com/help/ask-zera/what-ask-zera-can-do.md): Ask Zera is the bookkeeper built into ZeraBooks. Ask in plain words and it answers from your books or does the work, from a quick fix to catching up months of books, using ZeraBooks' own tools and checks. Here is how to open it and what to ask. - [Ask Zera: What Zera knows about your business](https://www.zerabooks.com/help/ask-zera/what-zera-knows.md): Ask Zera remembers what you tell it about your business and keeps its own profile of the company, built from your books. It uses both in every chat, and you can read it any time under What Zera knows. - [Ask Zera: Do your books with Ask Zera](https://www.zerabooks.com/help/ask-zera/do-your-books-with-ask-zera.md): Ask Zera catches up months of bookkeeping from one plain message. Attach your statements and say "do my books": Zera imports and checks each statement, categorizes, adds bills and invoices, reconciles every month, signs off what ties and closes the books, asking you only what only you can answer. - [Ask Zera: Give Zera statements, bills and receipts](https://www.zerabooks.com/help/ask-zera/give-zera-statements-bills-and-receipts.md): Drop up to 20 statements, bills, receipts and invoices onto any page and Ask Zera reads each one, matches it to the right account, vendor or customer, and adds it to your books. You can also type a bill or invoice in plain words. - [Ask Zera: Approve, skip and undo with Ask Zera](https://www.zerabooks.com/help/ask-zera/approve-skip-and-undo-with-ask-zera.md): By default, every change Ask Zera makes to your books arrives as a card that waits for your Approve or Skip, and every applied change can be undone from its card. Here is how to read a card, approve or skip it, and undo a change afterwards. - [Ask Zera: Let Zera apply changes by itself (Auto-approve)](https://www.zerabooks.com/help/ask-zera/auto-approve.md): Auto-approve lets Ask Zera apply changes to your books as it makes them and keep going on its own, instead of waiting for you to approve each card. Every change can still be undone, and anything that can't be undone, such as emailing a customer, still asks first. - [Ask Zera: Troubleshoot your books with Ask Zera](https://www.zerabooks.com/help/ask-zera/troubleshoot-your-books-with-ask-zera.md): Ask Zera finds out why a month doesn't tie, why a number looks wrong, or whether anything is duplicated or missing. It re-reads the statement and your books, explains the cause in plain words, fixes it, and checks again until the month ties. - [Ask Zera: Ask Zera safety, privacy and limits](https://www.zerabooks.com/help/ask-zera/ask-zera-safety-privacy-and-limits.md): Ask Zera changes your books only through ZeraBooks' own tools and checks. By default every change waits for your approval, it works only in the company you have open, text in documents can't instruct it, and every figure comes from your reports, not AI arithmetic. - [Autopilot & AI: How AI works in ZeraBooks](https://www.zerabooks.com/help/autopilot/how-ai-works-in-zerabooks.md): ZeraBooks uses AI to read your documents and judge what each transaction means. It acts when it is sure, asks you when it isn't, and calculates every number itself. - [Autopilot & AI: What Autopilot does for you](https://www.zerabooks.com/help/autopilot/what-autopilot-does.md): Autopilot works through your books in one pass: vendors, categories, bills and invoices, reminders, a second look, month-end and a monthly summary. It runs when you click Run now or while ZeraBooks is open. - [Autopilot & AI: Answer Autopilot's questions](https://www.zerabooks.com/help/autopilot/answer-autopilot-questions.md): When ZeraBooks can't tell, it asks in Needs you with one-tap answers, its best guess first. Here is how to answer, skip, and what each kind of question means. - [Autopilot & AI: Review and undo AI actions](https://www.zerabooks.com/help/autopilot/review-and-undo-ai-actions.md): Everything ZeraBooks does on its own is listed in Done by AI with how sure it was. Here is how to check the actions flagged for a glance, undo one, and what can't be undone. - [Autopilot & AI: Choose how much ZeraBooks does on its own](https://www.zerabooks.com/help/autopilot/choose-how-much-zerabooks-does.md): Pick Cautious, Balanced or Autopilot to set how sure ZeraBooks must be before it acts, and use four switches to decide what it may do by itself. - [Autopilot & AI: Month-end entries](https://www.zerabooks.com/help/autopilot/month-end-entries.md): Autopilot proposes depreciation, the interest part of loan payments and prepaid-expense spreads, and asks about recurring bills that didn't show up. Here is how each one works. - [Autopilot & AI: The auditor's notes and the monthly digest](https://www.zerabooks.com/help/autopilot/auditor-notes-and-monthly-digest.md): On every pass ZeraBooks takes a second look at your categories, flags possible duplicates and explains months that don't tie, then sums up the latest complete month. - [Ledger & Categories: Navigate the Ledger](https://www.zerabooks.com/help/ledger-and-categories/navigate-the-ledger.md): The Ledger shows every category's register for the period you pick, built from your categorized bank and card activity plus the entries you add yourself. - [Ledger & Categories: Record a journal entry](https://www.zerabooks.com/help/ledger-and-categories/record-a-journal-entry.md): Use a journal entry for adjustments that don't move money through a bank, such as accruals, prepaid expenses, depreciation or corrections between categories. - [Ledger & Categories: Record money in, money out and transfers](https://www.zerabooks.com/help/ledger-and-categories/record-money-in-money-out-and-transfers.md): Use Pay In, Pay Out and Transfer to record money that moved through a bank or card account before its statement arrives, such as a cash deposit or a check you wrote. - [Ledger & Categories: Import journal entries](https://www.zerabooks.com/help/ledger-and-categories/import-journal-entries.md): Bring in up to 100 balanced journal entries at once from a CSV or Excel file. ZeraBooks checks the whole file first, and if any entry fails, none are posted. - [Ledger & Categories: Edit or remove a manual transaction](https://www.zerabooks.com/help/ledger-and-categories/edit-or-remove-a-manual-transaction.md): Change or remove a journal entry, Pay In, Pay Out or transfer you recorded yourself. Removing one can be undone; a statement-matched entry must be unmatched first. - [Ledger & Categories: Transaction details and the activity log](https://www.zerabooks.com/help/ledger-and-categories/transaction-details-and-activity.md): Open any transaction to see where it came from, which category it's in and why, how often you pay the same party, and change its category. - [Ledger & Categories: Split a payment across bills or invoices](https://www.zerabooks.com/help/ledger-and-categories/split-a-payment.md): When one deposit pays several invoices, or one payment covers several bills, split the bank transaction across them so each balance is settled. - [Ledger & Categories: Understand the Category Manager](https://www.zerabooks.com/help/ledger-and-categories/understand-the-category-manager.md): The Category Manager is your chart of accounts: every category your transactions post to, grouped into eight types and numbered so reports stay in order. - [Ledger & Categories: Set up your chart of accounts](https://www.zerabooks.com/help/ledger-and-categories/set-up-your-chart-of-accounts.md): Start your categories one of three ways: let AI draft a chart for your business, import the one you already have, or build it yourself one category at a time. - [Ledger & Categories: Generate categories with AI](https://www.zerabooks.com/help/ledger-and-categories/generate-categories-with-ai.md): Describe what your business does and ZeraBooks drafts a complete, numbered chart of accounts for it. You review and edit every category before anything is saved. - [Ledger & Categories: Import a chart of accounts](https://www.zerabooks.com/help/ledger-and-categories/import-a-chart-of-accounts.md): Bring your categories over from QuickBooks, Xero, Sage, any spreadsheet or a PDF. ZeraBooks reads the file, you review every row, and existing categories are never overwritten. - [Ledger & Categories: Add, edit, deactivate and reactivate categories](https://www.zerabooks.com/help/ledger-and-categories/add-edit-and-deactivate-categories.md): Create a new category, change its name, parent or number, and turn off categories you no longer use. Categories are never deleted, so your history stays intact. - [Reconciliations & Month-end: How reconciliation works](https://www.zerabooks.com/help/reconciliations/how-reconciliation-works.md): ZeraBooks checks every account, month by month, against the bank's own statement. Here is what the three checks are and what every dot on the timeline means. - [Reconciliations & Month-end: Fix a month that doesn't tie](https://www.zerabooks.com/help/reconciliations/fix-a-month-that-doesnt-tie.md): When a statement and your ledger disagree, the month shows an orange ! on the timeline. Here is how to find the difference and fix it, usually in a minute. - [Reconciliations & Month-end: Verify a statement with AI](https://www.zerabooks.com/help/reconciliations/verify-a-statement-with-ai.md): When a statement doesn't tie, ZeraBooks can re-read the original document line by line and propose only the fixes that make it tie. You apply them with one click. - [Reconciliations & Month-end: Finalize a month](https://www.zerabooks.com/help/reconciliations/finalize-a-month.md): Finalizing signs off a month that ties, recording what you verified and when. Here is how to finalize one month, or every tied month at once. - [Reconciliations & Month-end: Reopened months and removing a sign-off](https://www.zerabooks.com/help/reconciliations/reopened-months.md): A finalized month reopens on its own when its checked numbers change. Here is how to see what changed, remove a sign-off, and finalize again. - [Reconciliations & Month-end: Close and reopen the books](https://www.zerabooks.com/help/reconciliations/close-and-reopen-the-books.md): Closing the books locks every date on or before a day, so nothing reconciled can change by accident. Here is how to close through your reconciled month, and how to reopen. - [Bills (AP): The Bills board](https://www.zerabooks.com/help/bills/bills-board.md): Every bill you owe sits in one board, sorted into lanes by where it is: waiting for your review, posted and still owing, or paid. - [Bills (AP): Upload a bill](https://www.zerabooks.com/help/bills/upload-a-bill.md): Upload a PDF or photo of a vendor bill and ZeraBooks reads the vendor, number, dates, lines and categories for you. - [Bills (AP): Create a bill by hand](https://www.zerabooks.com/help/bills/create-a-bill.md): Enter a bill without a document: pick the vendor, add each line with its price and category, and add a holdback or reverse charge when you need one. - [Bills (AP): Why a bill is waiting](https://www.zerabooks.com/help/bills/why-a-bill-is-waiting.md): A bill posts on its own only when seven checks pass. Here is each check, what it means when it's unmet, and how to clear it. - [Bills (AP): Approve or reject a bill](https://www.zerabooks.com/help/bills/approve-or-reject-a-bill.md): Approving a bill posts it to Accounts Payable in one click. Here is how to approve, what happens with a new vendor, and how to return a bill for correction. - [Bills (AP): Match a bill to its bank payment](https://www.zerabooks.com/help/bills/match-a-bill-to-its-payment.md): Once you've paid a bill and the payment is on an uploaded statement, apply it to the bill. Partial payments, bank fees, vendor credits and other currencies are covered. - [Bills (AP): Mark a bill as paid](https://www.zerabooks.com/help/bills/mark-a-bill-as-paid.md): Record a bill you paid outside your uploaded statements, such as a check or cash, so ZeraBooks knows it's settled. It records the payment; it doesn't send one. - [Bills (AP): Delete, void or reopen a bill](https://www.zerabooks.com/help/bills/delete-void-or-reopen-a-bill.md): Delete a draft that never posted, void a posted bill while keeping it for the record, reopen a posted bill to fix it, or restore a voided one. - [Invoices (AR): The Invoices board and statuses](https://www.zerabooks.com/help/invoices/invoices-board.md): Every customer invoice sits in one lane on the Invoices board, from Draft to Paid. Here is what each lane and status means and how an invoice moves between them. - [Invoices (AR): Create an invoice](https://www.zerabooks.com/help/invoices/create-an-invoice.md): Build an invoice from scratch: choose the customer, add line items, set the dates and discounts, then preview it before you approve. - [Invoices (AR): Upload an invoice for AI reading](https://www.zerabooks.com/help/invoices/upload-an-invoice.md): Upload an invoice you already issued elsewhere and ZeraBooks reads the customer, dates and lines into a draft for you to review and approve. - [Invoices (AR): Approve an invoice](https://www.zerabooks.com/help/invoices/approve-an-invoice.md): Approving an invoice posts it to your books. Here is what ZeraBooks checks first and the exact journal entry it records. - [Invoices (AR): Email an invoice, send it manually, or download the PDF](https://www.zerabooks.com/help/invoices/send-an-invoice.md): Email an approved invoice with its PDF attached, record that you delivered it yourself, or download the PDF. - [Invoices (AR): Automatic payment reminders](https://www.zerabooks.com/help/invoices/payment-reminders.md): Autopilot emails customers about invoices a week or more overdue, at most once a week. Here is exactly when a reminder goes out, when it asks you first, and how to turn it off. - [Invoices (AR): Record payments, partial payments and credits](https://www.zerabooks.com/help/invoices/record-payments-and-credits.md): Settle an invoice by matching the customer's deposit from your bank statement, applying a credit, or marking it paid when the money came in some other way. - [Invoices (AR): Credit memos](https://www.zerabooks.com/help/invoices/credit-memos.md): A credit memo is an invoice with a negative total. Create one to credit a customer, then apply it to one of their unpaid invoices. - [Invoices (AR): Edit, duplicate, void or delete an invoice](https://www.zerabooks.com/help/invoices/edit-duplicate-void-or-delete-an-invoice.md): Change an approved invoice, copy it into a new draft, cancel it with a void, or delete a draft. Here is when each one is allowed and what it does to your books. - [Invoices (AR): Invoice branding](https://www.zerabooks.com/help/invoices/invoice-branding.md): Put your logo, address, phone and footer on every invoice, and give your invoices a brand color or cover image and your own message. - [Invoices (AR): Invoice accounting settings](https://www.zerabooks.com/help/invoices/invoice-accounting-settings.md): Tell ZeraBooks which accounts invoices post to — Accounts Receivable, sales tax, holdback and settlement differences — and when documents post on their own. - [Vendors, Customers & Products: The Vendors and Customers pages](https://www.zerabooks.com/help/vendors-customers-and-products/vendors-and-customers-pages.md): See everyone you pay and everyone who pays you, with their activity for the period, what's still owed, and every transaction behind the totals. - [Vendors, Customers & Products: Add, edit, deactivate or merge a vendor or customer](https://www.zerabooks.com/help/vendors-customers-and-products/manage-vendors-and-customers.md): Create a vendor or customer before their first bill or invoice, keep their details current, stop offering one you no longer use, and merge duplicates. - [Vendors, Customers & Products: Link bank descriptions to saved vendors](https://www.zerabooks.com/help/vendors-customers-and-products/link-bank-descriptions-to-vendors.md): Put bank transactions under the vendor they belong to. ZeraBooks suggests links it's sure of, and every similar transaction in every month follows. - [Vendors, Customers & Products: Recategorize a vendor's transactions](https://www.zerabooks.com/help/vendors-customers-and-products/recategorize-a-vendors-transactions.md): Move many of a vendor's bank transactions to a new category at once from the Vendors page, or fix one transaction and apply it to similar ones. - [Vendors, Customers & Products: Create a product or service](https://www.zerabooks.com/help/vendors-customers-and-products/create-a-product-or-service.md): Save what you sell or buy once, with its price and category, and every invoice or bill line that uses it fills itself in. - [Vendors, Customers & Products: Variants and groups](https://www.zerabooks.com/help/vendors-customers-and-products/variants-and-groups.md): Sell one product in several sizes or versions with variants, and organize your catalog into groups with their own icon and color. - [Reports & Insights: Your Dashboards at a glance](https://www.zerabooks.com/help/reports-and-insights/dashboards-at-a-glance.md): Dashboards is a read-only snapshot of your cash, income, burn and runway for one period. Here is what every card shows and where each one leads. - [Reports & Insights: How Runway, Net Burn and Total Cash are calculated](https://www.zerabooks.com/help/reports-and-insights/runway-net-burn-and-total-cash.md): The exact formulas behind the cash cards on Dashboards, which accounts they count, and why Runway sometimes reads No cash burn. - [Reports & Insights: Explore Expenses, Revenue and Cost of Revenue](https://www.zerabooks.com/help/reports-and-insights/explore-expenses-and-revenue.md): Three pages break one part of your Profit & Loss down by category and by vendor or customer, with what grew, what shrank and the transactions behind it. - [Reports & Insights: Choosing a reporting period](https://www.zerabooks.com/help/reports-and-insights/choose-a-reporting-period.md): One period picker sets the dates on Dashboards, Financials, Custom Reports and most other pages. Here are the presets, custom ranges and how the arrows step. - [Reports & Insights: Reading your Financials](https://www.zerabooks.com/help/reports-and-insights/read-your-financials.md): Financials holds your Profit & Loss, Balance Sheet, Cash Flow, Trial Balance and aging reports, all calculated from your ledger. Here is how the tabs, dates and month columns work. - [Reports & Insights: Statement options](https://www.zerabooks.com/help/reports-and-insights/statement-options.md): Change number format, the change column, percentages and comparisons on your Profit & Loss, Balance Sheet and Cash Flow, and why there is no cash or accrual switch. - [Reports & Insights: Drill into any number](https://www.zerabooks.com/help/reports-and-insights/drill-into-any-number.md): Click an amount on your Profit & Loss, Balance Sheet or Cash Flow to see how it changed, its 12-month history and the transactions behind it. - [Reports & Insights: Download reports as PDF, CSV or Excel](https://www.zerabooks.com/help/reports-and-insights/download-reports.md): Download your Profit & Loss, Balance Sheet, Cash Flow or Trial Balance as a PDF, a CSV or an Excel workbook, and what each file contains. - [Reports & Insights: Download the Financial Package](https://www.zerabooks.com/help/reports-and-insights/download-the-financial-package.md): Download your Trial Balance, Profit & Loss, Balance Sheet and Cash Flow as one PDF, with the Ledger as a CSV, in a single click. - [Reports & Insights: Email financial statements](https://www.zerabooks.com/help/reports-and-insights/email-financial-statements.md): Send your statements to a client or your accountant from Financials, with the PDFs, Ledger CSV or Excel workbook attached. Up to 10 recipients and 25 MB. - [Reports & Insights: A/R and A/P aging](https://www.zerabooks.com/help/reports-and-insights/ar-and-ap-aging.md): See who owes you, who you owe and how overdue each invoice and bill is, on any date, with a check that the total ties to your receivables or payables balance. - [Reports & Insights: Year-end review and 1099 candidates](https://www.zerabooks.com/help/reports-and-insights/year-end-review-and-1099s.md): At your fiscal year-end, Financials lists what may still need settling: missing depreciation, loan payments with no interest, and payees who may need a Form 1099. - [Reports & Insights: Create a month-end custom report](https://www.zerabooks.com/help/reports-and-insights/create-a-month-end-report.md): Build a branded month-end, quarter-end or year-end report with your statements, charts and notes, starting fresh or from last month's report. - [Reports & Insights: Customize pages and the cover, and attach supporting files](https://www.zerabooks.com/help/reports-and-insights/customize-pages-cover-and-files.md): Change each page's title and figures, set the cover's title, preparer, footer and artwork, reorder pages, and attach PDFs or images to a custom report. - [Reports & Insights: Publish, copy, share and email a custom report](https://www.zerabooks.com/help/reports-and-insights/publish-and-share-a-report.md): Publish a custom report as a final snapshot, make an editable copy, download it as a PDF or a package with its files, and email the PDF to your client. - [Clients: Add a client](https://www.zerabooks.com/help/clients/add-a-client.md): Each client is one business's books, with its own categories, accounts and statements. Add one with New client and the setup wizard walks you through the rest. - [Clients: Switch between clients](https://www.zerabooks.com/help/clients/switch-between-clients.md): Move between the businesses you keep books for from the company menu, All Clients or search. Every page then shows the client you picked. - [Clients: All Clients](https://www.zerabooks.com/help/clients/all-clients.md): All Clients shows every business you keep books for, with how far each one's books go and what needs your attention. Sort, filter, open or edit any client. - [Clients: Archive, restore or delete a client](https://www.zerabooks.com/help/clients/archive-restore-or-delete-a-client.md): Archive a client you no longer work with to keep its books but hide it. Restore it any time. Delete a client only when you want everything stored for it gone. - [My Account: Company settings](https://www.zerabooks.com/help/my-account/company-settings.md): The company's name, currency, number format and tax number, plus the business context ZeraBooks reads when it categorizes, the fiscal year, and opening books. - [My Account: Profile and security](https://www.zerabooks.com/help/my-account/profile-and-security.md): Edit your name and firm, change the email you sign in with, change your password, and resend the verification email. - [My Account: Billing and your trial](https://www.zerabooks.com/help/my-account/billing-and-your-trial.md): See your plan and its status, know when your trial is charged, and update your card, download invoices, change plans or cancel on Stripe's billing portal. - [FAQs & Troubleshooting: Common questions](https://www.zerabooks.com/help/faqs-and-troubleshooting/common-questions.md): Short answers to the questions bookkeepers ask most about ZeraBooks, from uploading statements to closing the books, each with a link to the full guide. - [FAQs & Troubleshooting: Error messages explained](https://www.zerabooks.com/help/faqs-and-troubleshooting/error-messages.md): Every error message ZeraBooks shows, grouped by screen, with what it means and how to fix it. Search this page for the words you see on screen. - [FAQs & Troubleshooting: Navigation and shortcuts](https://www.zerabooks.com/help/faqs-and-troubleshooting/navigation-and-shortcuts.md): A map of the left navigation, the company menu, search with Command-K, Ask Zera, and every keyboard shortcut in ZeraBooks. - [FAQs & Troubleshooting: Use the Help Center with AI tools](https://www.zerabooks.com/help/faqs-and-troubleshooting/use-the-help-center-with-ai.md): Ask Zera answers questions from these guides, and every page works with ChatGPT, Claude and any MCP-compatible AI tool. ## Convert - [Convert overview](https://www.zerabooks.com/help/converter.md): Guides for turning bank statements, checks, invoices and other financial documents into checked data you can download as CSV or Excel. - [Getting Started: Welcome to ZeraBooks Convert](https://www.zerabooks.com/help/convert-getting-started/welcome-to-convert.md): Convert turns PDF statements, checks, invoices and other financial documents into checked data you can download as CSV or Excel. - [Getting Started: Start using Convert](https://www.zerabooks.com/help/convert-getting-started/start-using-convert.md): Create your ZeraBooks account, start the 7-day free trial, choose Convert and take the short walkthrough. You can replay it, or move to the General Ledger, from the menu at the top of the sidebar. - [Getting Started: The Home page](https://www.zerabooks.com/help/convert-getting-started/the-home-page.md): Convert's Home shows the last 30 days at a glance: documents converted, pages used on your plan, what needs a look and your latest documents, plus a link to the ZeraBooks General Ledger. - [Converting Documents: Upload documents](https://www.zerabooks.com/help/convert-documents/upload-documents.md): Upload PDFs of statements, checks, invoices and other documents on each document page. Each one is recognized, filed on its own page, read line by line and checked against its own totals. - [Converting Documents: Bank and credit card statements](https://www.zerabooks.com/help/convert-documents/bank-and-card-statements.md): The Bank & Credit Cards page lists every statement by bank and card, splits the transactions by account and cardholder, checks them against the printed balances and lets you download them, one at a time or several together. - [Converting Documents: How Convert proves a statement](https://www.zerabooks.com/help/convert-documents/how-convert-proves-a-statement.md): Convert checks every account on a statement against the balances the bank printed, to the cent. Here is what the proof checks and what Proven and Needs a look mean. - [Converting Documents: Fix a statement](https://www.zerabooks.com/help/convert-documents/fix-a-statement.md): When a statement doesn't add up, correct a misread row, move a transaction to the right account, add a line that was missed or remove one that isn't on the statement. The proof is checked again every time you save. - [Converting Documents: When a document can't be read](https://www.zerabooks.com/help/convert-documents/when-a-document-cant-be-read.md): What to do when a document shows Couldn't read, or reading stopped part way: upload the PDF again, or a clearer copy. Pages that couldn't be read never count. - [Converting Documents: Checks](https://www.zerabooks.com/help/convert-documents/checks.md): The Checks page reads each written check's number, date, payee, memo and amount, and proves the amount in figures against the amount written in words. - [Converting Documents: Invoices](https://www.zerabooks.com/help/convert-documents/invoices.md): The Invoices page reads every invoice in a PDF, line by line, and proves the lines against the subtotal, the total and the amount due. - [Converting Documents: Investment statements](https://www.zerabooks.com/help/convert-documents/investment-statements.md): The Investments page reads brokerage and retirement statements: account values, holdings and cash activity, each proven against the statement's own figures. - [Converting Documents: Financial statements](https://www.zerabooks.com/help/convert-documents/financial-statements.md): The Financial Statements page reads profit and loss statements, balance sheets and cash flow statements line by line, and checks every total against the lines it adds up. - [Downloading: Download your data](https://www.zerabooks.com/help/convert-export/download-your-data.md): Download converted documents as CSV or Excel in a ready-made format. Download one document from its toolbar, or tick several in a page's list and download them together in one file. Checks, investments and financial statements download in one click. - [Downloading: Choose a download format](https://www.zerabooks.com/help/convert-export/choose-a-download-format.md): Convert downloads in fixed, ready-made formats. Here is what each one contains and which to pick for QuickBooks, Xero, Sage or a spreadsheet. - [Downloading: Blank cells and missing values](https://www.zerabooks.com/help/convert-export/blank-cells-and-missing-values.md): Why a downloaded file can have empty cells, and why ZeraBooks never fills them with a guess. - [Plan & Billing: Plans and pages](https://www.zerabooks.com/help/convert-plan-and-settings/plans-and-pages.md): Convert's three plans are sold on pages processed. Here is what each plan includes, what counts as a page, and what happens when you reach your plan's pages. - [Plan & Billing: Change your plan](https://www.zerabooks.com/help/convert-plan-and-settings/change-your-plan.md): Move to a bigger or smaller Convert plan, or between monthly and yearly billing, on the Billing page. You see the exact charge before you confirm, and can manage your card and invoices. - [Plan & Billing: Billing](https://www.zerabooks.com/help/convert-plan-and-settings/convert-settings.md): The Billing page shows your Convert plan, its price and status, the pages used this period, and lets you change plan or open Manage billing for your card, invoices and cancelling. - [FAQs & Troubleshooting: Common questions](https://www.zerabooks.com/help/convert-faqs/common-questions.md): Short answers to the questions people ask most about ZeraBooks Convert, from uploading documents to downloads and plans, each with a link to the full guide. - [FAQs & Troubleshooting: Error messages explained](https://www.zerabooks.com/help/convert-faqs/error-messages.md): The messages ZeraBooks Convert shows, grouped by area, with what each means and what to do. Search this page for the words you see on screen. ## Changelog - [Changelog](https://www.zerabooks.com/help/changelog.md): What changed in ZeraBooks, newest first.